Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with a responsible mindset and set realistic expectations about outcomes.

Remember: the house always has a mathematical advantage. Only gamble what you can afford to lose, and never chase losses.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online pokies in New Zealand. It is illegal for minors to gamble.

We are committed to preventing underage gambling. If you are under 18, please do not access gaming websites or create accounts.

Warning Signs of Problem Gambling

Are you experiencing any of the following? This could indicate a gambling problem:

• Chasing losses by spending more money trying to win back what you've lost
• Gambling with money intended for essential expenses (rent, bills, food, medication)
• Hiding your gambling activity from family, friends, or partners
• Neglecting work, school, or personal responsibilities due to gambling
• Feeling anxious, irritable, or depressed when not gambling
• Increasing the amount you gamble to achieve the same excitement
• Borrowing money or accumulating debt to fund gambling
• Lying about how much time or money you spend on gaming
• Unable to reduce or stop gambling despite wanting to
• Using gambling to escape problems or negative emotions

If you recognize any of these signs, reach out for help immediately.

Self-Help Tools & Safer Gaming Features

Responsible gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, monthly)
• Loss Limits: Set a limit on how much you're willing to lose in a session or timeframe
• Session Reminders: Receive notifications after a set period of play to help you track time spent
• Reality Checks: Regular pop-up reminders showing your time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Account Closure: Permanently close your account if needed

Use these tools proactively to manage your gaming activity responsibly.

Support & Help Organizations in New Zealand

If you or someone you know is struggling with problem gambling, professional help is available:

New Zealand

• Problem Gambling Foundation – Free, confidential counselling and support
  Phone: 0800 664 262
  Website: www.pgf.nz
• Gambling Harm Reduction Services (Waikato District Health Board)
  Phone: 07 839 8899
• Samaritans – 24/7 emotional support
  Phone: 0800 726 666

International Resources

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK Self-Exclusion Scheme) – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (USA) – www.ncpgambling.org

Get Help Today

If you suspect you have a gambling problem, please reach out for support immediately. Help is confidential, free, and available 24/7. There is no shame in seeking assistance—many people have successfully overcome gambling problems with proper support.

Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz